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#1 in Digital Service

As long as you provide products and services, there are users with questions. DoReply helps organizations to successfully set up the most effective service environment.
The effect: easily findable content, less contact costs and more satisfied customers

The solution for lower costs and more satisfied customers

Easily findable service content

DoReply delivers: Customer facing service & contact page as a SAAS solution

Ease of use with best practice service access

Customers and customer question as the start

1 page with 16,000 answers

Insight in effect and the ease of use

For all devices

This is how you increase customer satisfaction

DoReply delivers: Your own dashboard with all insights

KPI Dashboard: Effectiveness of answers

KPI Dashboard: Most viewed answers

KPI Dashboard: Priority based on facts, numbers, satisfaction & costs

Content Management System: to continuously improve content

KPI Dashboard: Effect of all changes

This is how you reduce the contact costs

DoReply delivers: Own dashboard with all insights

Dashboard: effectiveness via non-contact %

Dashboard: savings of contact costs in €

KPI Dashboard: Priority based on facts, numbers, satisfaction & costs

Content Management System: to continuously improve content

KPI Dashboard: Effect of all changes

We are happy to help you

DoReply delivers: Your service & contact page as a SAAS solution

The “best” customer facing interaction for finding THE answer

Dashboarding: real-time insight into the effectiveness of your service

Content Management System to manage all service content without coding

Best practice

THE solution to realize your brand goals & customer promise(s)

Contact us

Feiten uit onderzoek

Facts

Use self service 0

Calling the contact center if a user could not find an online solution 0

Increased customer expectations for service compared to 2019 0

Our solution

User experience 0

Reduces contact costs 0

More satisfied customers 0