DoReply: Guided self-service with human validation
No chatbot that improvises. Every question gets the answer your team has approved. With its own URL for SEO and GEO.
doreply.com/guide/satisfaction/customer-promise/benefits Customer focus is central to every successful business strategy. By putting the customer at the centre, organisations build lasting relationships.
"If you know it so well, then prove it."
DoReply gives your service organisation a proven framework, a user experience that actually guides people to answers, the insights to keep improving, and the efficiency that lowers costs. Built for teams who take service seriously.
Every final answer in your DoReply flow is its own indexable page: the question as title, the answer as content, its own findable URL. People search for their specific question and land directly on your answer. Your service content becomes your growth engine.
After the due date we send a reminder within 7 days. If you don't pay within 14 days, we charge statutory interest on the outstanding amount. If payment fails to follow, we transfer the claim to a debt collection agency.
You can reset your PIN via MyExample or by texting the code RESET to 4567. You'll receive a temporary code within 5 minutes and can then choose a new PIN yourself.
For a move within the Netherlands we transfer your subscription to the new address free of charge. Moving abroad? Then you can cancel free of charge with proof of registration in the new country.
This is not a FAQ page. This is not a chatbot window. Every final answer gets its own indexable URL, a page title and content that Google can read. Exactly what search engines and AI search engines want to index.
People search with full sentences. Your answer is structured the same way: the question as title, the answer below. Exactly what Google wants to show.
ChatGPT, Perplexity and Google AI Overviews pull their answers from real, readable pages. Your service content becomes findable and quotable.
Every answer your team adds is an entry point from Google. Your service content attracts visitors who aren't customers yet. Without extra budget.
Two problems, one platform. Customers find answers without picking up the phone. Employees find policy without pinging a colleague. Both get the right answer, instantly, every time.
A Guided flow replaces your FAQ page and handles the questions your support team answers dozens of times a day. Customers stop calling because they stop getting stuck.
Help visitors choose the right product, plan or subscription. Structured guidance reduces drop-off and replaces confusing comparison pages.
Every answer is approved before it goes live. No AI-generated content. Designed for regulated sectors where compliance is non-negotiable.
For every answer we measure views, follow-up contact (and via which channel), and user rating (thumbs up or down). Together these signals give an honest picture of what works and what doesn't.
For every answer you can request an improvement. You choose the direction: readability, engagement, conversion or SEO. You set the tone of voice. Your team gives final approval before publication.
Customers and employees find the right answer without calling, emailing or raising a ticket. 60% fewer inbound contacts.
One guided flow with 7 entry points and 5 steps produces 16,807 unique, indexable URLs. More flows, more pages. Every path is its own landing page that ranks in Google, Bing and AI search.
Every click is a data point. See where customers drop off, which answers still lead to a call, and where the gaps are in your knowledge base.
DoReply is built for regulated sectors. That means: every answer pre-approved, full audit trails, zero hallucinations. Proven with banks, insurers and health insurers. Works just as well for a webshop, an association or a local service provider. The technology is the same, the guarantees too.
Tell us how your customers or colleagues are asking questions today, how DoReply's logic might fit your situation, and whether it's worth a follow-up. Thirty minutes, no slides, no generic walkthrough.
No CMS needed · 100% SaaS · Hosted in the Netherlands